All orders are shipped same day or next business day, as long as all items are in stock. We will contact you if any item is back ordered. Our ground shipping goes out via USPS Mail, or UPS Ground. Orders are usually delivered within 2-7 business days.
With charge a flat shipping rate of $4.95 for all orders to the same address within the United States.
General Return Guidelines:
All returns or exchanges must be made within 14 days from date of purchase.
All returns must be sent back in orginal condition and packaging, or customer will be levied a 20% restocking fee.
All returns must include a Return Authorization Number (RMA), which is supplied to customer by Craft Discount Supplies. So please contact us for RMA number.
All styles of ribbons and fabric rolls (organza rolls, tulle rolls, etc) are non refundable after purchase. Since ribbons and fabric rolls can not be resold after it has been opened (due to possible yardage discrepency), we do not accept returns for these items. If you have any questions, please contact us.
No unauthorized returns or exchanges will be accepted.
Shipping fee is nonrefundable.